You will be responsible for paying your own shipping costs for returned items. 59, Shixiang Road,Į-mail: you send the package, please tell us the tracking number.) To return, you should mail the product to:Īddress: Room 911, Building 12, No. We only send items the item is defective or damaged If you have completed all the steps and have not received a refund, please contact us with Refunds usually require some processing time. Then contact your credit card company, which may take some time to officially issue the refund. If you haven’t received your refund yet, first check your bank account again. If you are approved, your refund will be processed and the credit line will be automatically applied to your credit card or original payment method within a certain number of days. We will also notify you to approve or reject the refund. And the related costs incurred need to be borne by the buyerĪfter receiving and checking your return, we will send you an email informing you that we have received the return. *We will not refund any orders that the buyer innocently rejected due to the buyer's reasons. * Note: Customized products do not support refunds/returns. Wait, the buyer shall bear the customs duties incurred when the buyer returns/replaces the product. Caused by the customer, such as: inappropriate size, the product is not wanted during transportation. Any item return and exchange within 7 days after delivery, the buyer will be responsible for the round-trip freight. Any item returned within 7 days of delivery, you need to pay the shipping cost yourself, and Cosplay Clan will charge a handling fee equal to 20% of the product price Any non-original condition, damaged or missing parts due to our mistakes After the wig is completely disassembled/try-on, the return is not supported Custom products are not refundable/refundable * Please do not return your purchase to the manufacturer. * Note: Customized products do not support refunds/returns. In order to complete your return, we need a receipt or proof of purchase. It must also be in its original packaging. Must be unused and in the same condition as the item received. The package was not received because of logistics The product is damaged due to our error and cannot be used If 7 days have passed after you received the product, we will not be able to provide you with a refund or exchange.
Cloud strife cosplay how to#
Please consult customer service if you don't know how to choose the fittest size or If in doubt about the above size chart.*Affected by the epidemic (COVID-19), the delivery of some packages may be delayed, and the delivery time is based on the actual delivery time.įor order returns or other abnormal issues, please contact the after-sales customer service via email policy is for 7 days. We've listed the corresponding foot length of the US, EUR, UK, and JAP shoes sizes in the above size chart. If you don't know your foot length, please refer to the regular shoes size you wear to choose the foot length. If your foot is wider or thicker than normal, please choose 1 size larger.Ĥ. Choosing the size according to your Foot Length instead of length of the sole is the most accurate way.ģ. Over 26 cm, we'll make a flat-soled version.Ģ. The maximum foot length of the shoes with a high heel is only 26 cm. Quick Shipcategory( 7 Days' tailoring time).ĮXPRESS DELIVERY 3-5 days ( For urgent needs, advice choose this one) If you need it in rush, try to find a replacement one from the Some products are in stock and can be shipped in 24 hours. Most wigs/shoes may take 5-15 days to finish. Most costumes/props may take 7-35 days to finish. And please order ahead if you have a set deadline. The specifics canĬonsulting customer service before order. The tailoring time may vary for each individual product, and it depends on the difficulty of the style and the number of orders, so some new and complicated products may take longer. Final Fantasy VII Cloud Strife Cosplay Costume - Includes Vest, Sleeve, Apron, Pants andPauldron - Mens Sizes S-XL Features: Costume and detailing made of. Most of our products are handmade, as we know single-piece production is time-consuming and costly, so which will take a processing/tailoring time (7-35 days or more). Not in stock, which are tailor to order, whether you choose a standard size or give us your custom measurements, the costumes are personally tailored for you from scratch, some of which can be adjusted in style and size. Atelier Ryza: Ever Darkness & the Secret Hideout.
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